Terms and Conditions

New Fraud Policy

Due to increasing credit card fraud ASJ will now verfiy orders that are over $100 or orders that the shipping address and the billing address differ.  We will verfiy these orders via Phone and have the right to cancel any orders that cannot be verfiied.

Returns

Returns are categorized into two different categories: 

Those returned for defect

Those returned for change of mind

If you change your mind about a purchase from ASJ, you may return it. We would request that you ship the item with only a reputable shipping company such as UPS, Federal Express or the USPS.   You will need to purchase the shipping and make sure the item is shipped in its original box. Upon inspection of the returned item you will be refunded the full price of the item plus your original shipping costs (not the return cost) minus a 25% restocking fee. If the item is not sellable, we will contact you with an adjustment.

Return address is:

KNV Enterprises 614 E. Hwy 50, #121 Clermont,FL 34711

Defective items are seperated by brand, If it is a ASJ brand, we will of course replace the defective part or replace the whole item.  This sometimes happens in the manufacturing world. .  Certain brand names other than the ASJ (Airspeed Junkie) brand will be covered by their individual warranty programs.  ASJ does not maintain those programs so you must follow their guidelines.  Please contact us if you have questions on this.  We strive to give our customers piece of mind and ensure that you will not be "stuck" with anything that does not work or look good.

Shipping

All orders are shipped same day if received by 2 pm EST. Items received after 2 pm will ship out the following day. ASJ reserves the right to choose the shipping carrier. We have several good working agreements worked out with all the carriers and we choose which carrier based on the item and the timeframe of the order.

Shipping damage

If you have any damage to your product, there is a good chance it is from the shipping process.  This is very common and happens a lot.  We have pretty much seen it all.  If you get damage, please contact us and we will make the arrangements to replace your item or replace the damaged part.  If you can take a picture of the damage it will make our claim process that much easier.

Large items cannot be shipped to PO Boxes. If you have a small order, the USPS may be used if you include a PO Box. You will receive a shipment tracking number which is automatically sent when the item ships. ASJ practices Green Recycling techniques. Packing materials may include recycled packing fill material to further enhance and save our landfills.

International shipping

At this time ASJ does NOT support international shipping or orders from HI, and AK or PR. We expect this to change soon.

Liability

ASJ functions as a Limited Liability Company. You the customer incur full responsibility for the safety of your person while using our products. We are not responsible for any personal damage from using our products in an inappropriate manner.   By purchasing  any  product from Airspeed Junkie, you agree to be completely responsible for your own safety, the safety of others, and personal property. All third party brands are covered under manufactures warranties and policies.