Returns are categorized into two different categories:
- Those returned for defect.
- Those returned for change of mind.
If you change your mind about a purchase from ASJ, you may return it. We would request that you ship the item with only a reputable shipping company such as UPS, Federal Express or the USPS. You will need to purchase the shipping and make sure the item is shipped in its original box. Upon inspection of the returned item you will be refunded the full price of the item plus your original shipping costs (not the return cost) minus a 25% restocking fee. If the item is not sellable, we will contact you with an adjustment.
Return address is:
KNV Enterprises 614 E. Hwy 50, #121 Clermont,FL 34711
Defective items are separated by brand, If it is a ASJ brand, we will of course replace the defective part or replace the whole item. This sometimes happens in the manufacturing world. Certain brand names other than the ASJ (Airspeed Junkie) brand will be covered by their individual warranty programs. ASJ does not maintain those programs so you must follow their guidelines. Please contact us if you have questions on this. We strive to give our customers piece of mind and ensure that you will not be “stuck” with anything that does not work or look good.