All orders are shipped same day if received by 2 pm EST. Items received after 2 pm will ship out the following day. ASJ reserves the right to choose the shipping carrier. We have several good working agreements worked out with all the carriers and we choose which carrier based on the item and the timeframe of the order.
If you have any damage to your product, there is a good chance it is from the shipping process. This is very common and happens a lot. We have pretty much seen it all. If you get damage, please contact us and we will make the arrangements to replace your item or replace the damaged part. If you can take a picture of the damage it will make our claim process that much easier.
Large items cannot be shipped to PO Boxes. If you have a small order, the USPS may be used if you include a PO Box. You will receive a shipment tracking number which is automatically sent when the item ships. ASJ practices Green Recycling techniques. Packing materials may include recycled packing fill material to further enhance and save our landfills.
At this time ASJ does NOT support international shipping or orders from HI, and AK or PR. We expect this to change soon.